Effective Date: November 2, 2025

At La Plata Landscape ("we," "us," or "our"), a family-owned landscaping business based in Port Tobacco, Maryland, we are committed to protecting your privacy. We provide services such as garden design, orchard building, tree planting, and native landscaping to enhance your outdoor spaces. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (laplatalandscape.com), contact us via email or phone, or engage with our services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or provide us with your information.

1. Information We Collect

We collect information to provide and improve our landscaping services, process inquiries, and communicate with you. The types of information we may collect include:

Personal Information

• Contact Details: Name, email address, phone number, and mailing address (provided when you submit a quote request, sign up for newsletters, or contact us).
• Service-Related Information: Property details (e.g., address, yard size), project preferences (e.g., garden types, budget), and payment information (e.g., credit card details for invoicing).
• Communication Data: Information you provide in emails, calls, or forms, such as feedback or service requests.

Automatic Collection

• Usage Data: IP address, browser type, device information, pages visited, and time spent on our site (via cookies or analytics tools).
• Location Data: Approximate location based on IP address for service area verification (e.g., confirming you're in Maryland).

We do not knowingly collect personal information from children under 13 years of age. Our services and website are intended for adults.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing and fulfilling landscaping project requests or quotes.
• Communicating with you about services, updates, or promotions (e.g., seasonal tips via email).
• Improving our website and services (e.g., analyzing usage data to enhance user experience).
• Billing and payment processing.
• Complying with legal obligations, such as tax reporting.

We may send you marketing emails about our services. You can opt out at any time by clicking the "unsubscribe" link in emails or contacting us.

3. How We Share Your Information

We do not sell your personal information. We may share it in limited circumstances:

• Service Providers: With trusted third parties who assist us, such as payment processors (e.g., Stripe or PayPal), email service providers (e.g., Mailchimp), or hosting services. These parties are contractually required to protect your data and use it only for our purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Legal Requirements: If required by law, such as in response to a subpoena, or to protect our rights, safety, or property.
• With Your Consent: For any other purpose with your explicit approval.

Our website may contain links to external sites (e.g., social media or supplier pages). We are not responsible for their privacy practices—please review their policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons) to:

• Remember your preferences and settings.
• Analyze site traffic and usage (via Google Analytics).

You can control cookies through your browser settings. Disabling them may limit site functionality. For more details, see our Cookie Policy.

5. Data Security

We implement reasonable security measures to protect your information, including encryption for payment data, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary:

• For service fulfillment: Until project completion plus 7 years for records.
• For marketing: Until you opt out.
• For legal compliance: As required by law (e.g., tax records for 7 years).

You can request deletion of your data at any time (see below).

7. Your Privacy Rights

Depending on your location (e.g., under Maryland consumer laws or CCPA if applicable), you may have rights to:

• Access, correct, or delete your personal information.
• Opt out of data sharing or sales (we do not sell data).
• Withdraw consent for processing.

To exercise these rights, email us at [email protected]. We will respond within 30 days. For California residents, additional rights under CCPA apply—visit our CCPA page for details.

8. International Data Transfers

As a U.S.-based company serving primarily Maryland residents, we do not intentionally transfer data outside the U.S. If we do (e.g., via a global service provider), we ensure adequate protections are in place.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or laws. We will notify you by posting the revised policy on our website with an updated effective date. Significant changes will be emailed to registered users. Continued use of our site after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

La Plata Landscape Attn: Privacy Officer Port Tobacco, MD Email: [email protected] Phone: (240) 435-7988

We are committed to resolving concerns promptly. For EU residents, you may also contact your local data protection authority.