Privacy Policy

Information we collect

• Information you provide: your name, email address, phone number, property or mailing address, project details, and messages when you contact us or request services.
• Service and transaction information: estimates, scheduling details, project communications, invoices, and payment-related records associated with your work.
• Website information: IP address, browser and device information, pages viewed, and interactions collected through server logs, cookies, and website tools.

Please provide only the information needed for your request. Do not include Social Security numbers, bank account details, or full card numbers in a general contact form or email.

How we use information

• Respond to questions, prepare estimates, and plan and deliver landscaping services.
• Schedule appointments, communicate about projects, and manage billing and records.
• Send service updates and, where permitted, information about our services. You can opt out of promotional messages.
• Understand and improve website performance, prevent misuse, and meet legal and recordkeeping obligations.

Sharing & service providers

We do not sell your personal information. We may share information with providers that help us operate our business, such as website hosting, email, scheduling, and payment services, as needed to perform those functions.

Housecall Pro: our online booking and request forms use Housecall Pro. Information submitted through those tools is handled by La Plata Landscape and Housecall Pro under their respective policies. See the Housecall Pro Privacy Policy.

Lyon Financial: our financing page includes tools and links from Lyon Financial. If you use those tools or apply for financing, review the privacy notices provided by Lyon Financial and any participating lender before submitting information. Their handling of your application is governed by their own policies.

We may also disclose information when required by law, to protect rights or safety, in connection with a business transfer, or with your consent.

Cookies & third-party content

Our website uses cookies and similar technologies for site functions and analytics, including Google Analytics. Embedded services, videos, and other third-party content may collect information such as your IP address and browser details and may set their own cookies.

You can manage or delete cookies in your browser settings. Blocking cookies may affect some website features. Links and embedded tools operated by other companies are subject to those companies’ privacy policies.

Keeping information

We retain personal information for as long as reasonably needed to provide services, maintain business records, resolve disputes, and meet applicable legal obligations. Retention depends on the type of information and the purpose for which it was collected.

We use reasonable safeguards to protect information. No internet transmission or storage method can be guaranteed completely secure.

Your choices & privacy requests

You may contact us to request access to, correction of, or deletion of your personal information. Depending on applicable law, you may have additional rights. We may need to verify your identity before responding, and some records may need to be retained for legal or business obligations.

To stop promotional emails, use the unsubscribe option in the message or contact us. Opting out of promotions does not prevent necessary messages about appointments, active projects, or billing.

Children’s privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can address it.

Updates to this policy

We may update this policy as our services or practices change. The date at the top of this page identifies the latest revision.